If you’re looking for a coworking consultant, they may know the technology but do any of them 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗿𝘂𝗻 𝗮 𝗰𝗼𝘄𝗼𝗿𝗸𝗶𝗻𝗴 𝘀𝗽𝗮𝗰𝗲?

We do.

We have a 95% membership retention rate

1 in 3 of our members has been with us for more than five years.

In a market where the average hotdesk membership is 4 to 12 months, and a good retention rate is reported as 65%, we’re incredibly proud of these numbers. They haven’t happened by chance – they’re the result of building a business that works for both our members and our team.

Every day, we’re making the same decisions our clients are making – how to improve the member experience, streamline operations, increase revenue, and build a community that people don’t want to leave.

We’ve spent years refining our systems using Nexudus coworking software and complementary tech such as HubSpot and Xero.

𝗥𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻 𝗜𝘀 𝘁𝗵𝗲 𝗨𝗹𝘁𝗶𝗺𝗮𝘁𝗲 𝗠𝗲𝗮𝘀𝘂𝗿𝗲 𝗼𝗳 𝗦𝘂𝗰𝗰𝗲𝘀𝘀

When members stay for five, six, or even ten years, it tells you something important. They trust your business. They value the experience. And your operations consistently deliver what they need.

These are the high standards we set ourselves, and standards we help our consulting clients achieve.

𝗚𝗿𝗲𝗮𝘁 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝗮𝗿𝗲 𝗯𝘂𝗶𝗹𝘁 𝗼𝗻 𝗴𝗿𝗲𝗮𝘁 𝘀𝘆𝘀𝘁𝗲𝗺𝘀

When you have clean data and solid processes, you can guarantee the same experience for all of your customers. And as your coworking space grows, you’ve built for scale from the get-go.

That’s not to say your team members can’t have autonomy to look after your members…of course, this is a vital part of any coworking space. Humanity and community.

When your technology is working well, it frees up your team to do more of the stuff that makes your customers happy and your space successful.

𝗪𝗲 𝘁𝗲𝗹𝗹 𝘆𝗼𝘂 𝘄𝗵𝗮𝘁 𝗱𝗼𝗲𝘀 𝘄𝗼𝗿𝗸, 𝗻𝗼𝘁 𝘄𝗵𝗮𝘁 𝘄𝗲 𝘁𝗵𝗶𝗻𝗸 𝘀𝗵𝗼𝘂𝗹𝗱 𝘄𝗼𝗿𝗸.

If something won’t work in the real world, we won’t recommend it. Our practical experience is what makes our coworking consultancy different. It’s based on experience, not theory. Our numbers are evidence that we know what we’re talking about.

They came from continually improving our operations, investing in the right technology, listening to our members, and never settling for “good enough.”

𝗟𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝗮 𝗖𝗼𝘄𝗼𝗿𝗸𝗶𝗻𝗴 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁?

If you want advice from someone who’s actually in the trenches – not someone who’s only read about the industry – we’d love to work with you. Book a free 30-minutes call.